FAQ
Where is Kuramathi located?
Kuramathi is located in Rasdhoo Atoll (administratively part of North Ari Atoll), a tiny atoll with just 5 islands.
How far is Kuramathi from the airport?
Kuramathi is 56 km west from Male’ International Airport.
How are transfers organised?
Transfer to Kuramathi is arranged either via seaplane or by speedboat. Seaplane transfers are organised during day light hours. Seaplane transfers are booked in accordance with your international flight details. Boat transfers take approximately 75 to 90 minutes and run three times daily at set times.
What is the usual climate?
The Maldives has a tropical climate with warm temperatures and a great deal of sunshine year-round. The weather is determined largely by the monsoons; the Northeast monsoon from December to April and the Southwest monsoon from May to November, during which period more rain is experienced. As the Maldives is situated across the equator, severe storms are rare.
Are there medical facilities on the resort?
The Medical Centre is the best equipped one in this area, and features the largest hyperbaric (decompression) chamber in the Maldives. It is equipped to handle diving accidents or other emergencies. In addition to the hyperbaric chamber, the Medical Centre also features modern diagnostic devices for carrying out ECG and audiometry. It includes a small ward with two beds. Two German doctors, a Diving Medical Officer and a General Practitioner, are employed year round.
Are children allowed?
Yes, children of all ages are welcome. Bageecha our kids club offers daily programs for children of 3 to 12 years.
Could you please explain the meal plan and, the type of menu that is available?
Your meals are included in the main restaurants which offer breakfast, lunch and dinner buffets.. Breakfast is continental with a wide selection cereal, fresh pastries and breads, fresh fruits, juices, and a live cooking station offering eggs, waffles and pancakes prepared to your liking. Lunch is a light affair, featuring a variety of salads and sandwiches, whilst themed buffets from all around the world are offered for dinner. Guests who book Select All Inclusive have the option to dine around (premium dishes such as lobster and Private Dining Experiences are not included).
Kindly note that the restaurant facilities are exclusively for the use of guests staying on Kuramathi only.
Please advice on the method of payment?
It is not necessary to change any money to the local currency. Within the resort, you are asked to sign all your extras to your villa. You may check your bills at any time and pay it daily if you wish. The resort accepts US Dollars, Euros, Sterling Pound, Swiss Francs, and major credit cards. Personal cheques are not accepted. The credit limit for each villa is setup to a maximum of US $ 1,500.
What is the best currency to bring to the Maldives? Is it US Dollars?
US Dollar is preferred all over the Maldives but we do accept Euros, Sterling Pound and Swiss Francs as well.
Will I need much ready cash?
It is advisable to have some cash at hand when travelling in case you want to buy some small items. We accept US dollars from $20 and above and the notes must be in a good state, i.e. not written on, or torn or wrinkled. Notes must be issued from 2007 and onwards as the banks in the Maldives no longer accept previous versions of USD currency.
Which credit cards do you accept?
VISA, Master Card, Maestro and American Express
Do I need to bring beach towels?
No, we provide beach towels in all rooms.
Do you have TV in rooms?
Yes, we have TVs in all the rooms.
Can you please let me know what kind of electrical sockets do you have in the rooms?
We have square pin electrical sockets in all our rooms and the voltage is 220.
Do the villas have safes?
Yes, we do have in-rooms safes in all villas.
What about cell phone coverage?
Major mobile phone networks have roaming access. For more information please visit www.dhiraagu.com.mv
Please confirm if the resort offers babysitting facilities?
Yes, we do provide babysitting services (subject to availability) on site our kids club.
Can we rent Tennis rackets on the island or do we have take them with us from home?
You can hire them from the sports centre but if you prefer your own rackets you may bring them.
How and where do I get the snorkelling equipment?
Snorkelling equipment is available from the Aqua Sports Excursions (next to the Eco Centre). The use of snorkelling equipment is included for all guests on All Inclusive. For full board guests, snorkelling equipment is charged at US $11.60 per person per day (including snorkel, mask and fins). Guests on all inclusive may keep the equipment with them for their entire stay and return it prior to departure.
How and where do I get the windsurfing equipment?
Windsurfing equipment is available from the Aqua Sports & Fun. For All Inclusive guests, complimentary usage of 1 hour per day is included. Guests must pass the competency assessment (charged at US $18) before using them independently.
How many shoes do I need?
You don’t really need to bring a lot of shoes but if you are going to the gym then you would need gym shoes otherwise you can do with open slippers.
Do you have mosquito nets in the room?
We do not have mosquito nets in the rooms. It could be advisable to bring insect repellents as this a tropical island. Mosquito repellents are available in our shop as well.
Do you have email and internet facilities available to the guests?
Wi-Fi Internet is available in several public areas and the villas free of charge. Laptops are available to borrow from the reception (for use at the reception only).
Can we book directly with the Hotel?
Yes, you can email us at reservations@kuramathi.com
Is it possible to get married on Kuramathi?
We do have Renewal of Vows services, however, please do note that this is not a legally recognised ceremony.
Can I use my all inclusive package in all the outlets of the island?
We have two different levels of all inclusive packages and the benefits vary. Please have a look at this page for full details of what is included.
Is it possible to upgrade from full board to all inclusive?
Yes, it is. Please ask guests services for assistance.
Do you have a dress code?
When you come to the restaurants, the dress code requires men to wear at least a T-shirt and shorts and ladies to cover their body with a long T-shirt or a sarong/dress. We kindly ask you not to come to the reception and guest lounges in swimwear.
Do you have any evening entertainment on the island?
Regular evening entertainment is available including discos, DJs, live band, solo singer, unplugged duo, movie nights and karaoke.
What is your smoking policy?
We ask all guests not to smoke inside the bedrooms, and use the ashtrays provided on the outside deck.
All our restaurants are non-smoking restaurants with the exception of Island Coffee Shop, which has both a smoking and a non-smoking section. For all other restaurants, designated smoking areas are located outside the restaurants.
Do you permit drones on the island for photography/videography?
In order to protect the privacy of our guests and team members, as well as for their safety, we do not allow the operation of drones within the resort premises, unless explicitly authorised and supervised by the resort.
