Spa FAQ

We accommodate pre-bookings of treatments at Kuramathi Spa. For us to be able to confirm an appointment, we would require the following information

• Guest’s names:
• Date and time:
• Treatment:

The Couples Moment treatment is done on the Spa Pavillion. However, the pavillion can also be booked for certain other treatments at an additional surcharge, as it is a premium ambience. This is a highly popular location and advanced booking is recommended.

Due to limited capacity, the steam and sauna facilities are available for those who have a Spa treatment appointment only.

The Spa operational hours are from 9am to 8pm. The last appointment made will be at 6.45pm. On special requests, spa appointments beyond operational hours can be provided and an additional surcharge will be applicable.

This service is currently not available.

We have 2 treatments for pregnant women. However, this depends on the medical condition of the pregnant guests and post consultation based on health questionnaire.

You may upgrade your spa gift voucher, however, difference in price will be charge accordingly.

We offer complimentary Yoga, Monday to Saturday 6am to 7am. In addition, Private Yoga sessions during spa operational times can be booked. Please refer to the spa menu for applicable charges.

Yoga mats are available for retail only.

The tennis court is open from 7am to 7pm. This facility is available on an hourly basis, with prior reservation.

We recommend guests who have spa appointments to be at the Spa at least 30 minutes before their scheduled treatment, for them to use our wet areas where we have our steam room, sauna, and plunge pools. Or 10 minutes prior to treatment in case you do not wish to utilise the wet areas amenities.

Guests can book spa treatments at any point during their stay and can be arranged to be added to their bill just before departure or booked for earlier in their stay. We would advise against booking for day of arrival as this can be problematic if there are delays or complications in travel to resort.

All bookings can be altered, however there is a requirement to do this at least 6 hours before the time of your appointment. Or else it will entail a 50% charge to your room. This is based on equipment changes and being able to accommodate any therapist required.

Yes, we can accommodate walk-in appointments subject to availability at time of booking.

The capacity within the gym is 15 people.

All spa treatments and activities are chargeable, and not included in your Room Package.

We have specific Couples moments that is followed by an exotic Bath & Bubbles experience. But we can accommodate any of the other treatments that are available in the spa menu, as a couple.